Shipping Policy

Handled with intention. Delivered with care.

Processing Time

All orders are processed and shipped within 5-8 business days after payment confirmation. Orders placed on weekends or holidays will begin processing the next business day.

Because our hair is handled in small batches, processing times are never rushed. Quality is always prioritized.

Shipping Methods & Delivery

We currently ship within the United States. All orders are processed and delivered within 5-8 business days.

A flat shipping rate of $20 applies to all orders. Delivery times are estimates and begin once payment is confirmed. We are not responsible for delays caused by carriers, weather, or unforeseen circumstances.

Shipping Rates

A flat rate of $20 applies to all domestic orders, regardless of order size.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.

Address Accuracy

Please ensure your shipping address is entered correctly at checkout. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.

If an order is returned due to an address error, reshipping fees will apply.

Lost or Delayed Packages

We are not liable for lost, stolen, or delayed packages once they have been transferred to the carrier. If an issue arises, we recommend contacting the carrier directly using your tracking information.

Signature Confirmation

For high-value orders, signature confirmation may be required to ensure secure delivery.